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How to Customize Rejection Reasons

When rejecting candidates, Journeyfront provides a list of general rejection reasons. If you'd like to customize these options, read on.


Adding Rejection Reasons

  1. Sign in at https://app.journeyfront.com/login
  2. Click on the gear icon in the top navigation bar.HA1
  3. Scroll down to the "Custom Options" drop down, on the left side panel. CRR1
  4. Click on "Rejection Reasons" to see the full list of the Journeyfront general rejection reasons.CRR2.1
  5. To add a custom reason, click "+Rejection Reason". CRR2.2
  6. Fill in the required fields.CRR3
  7. Don't forget to click "Save".

Deleting Rejection Reasons

  1. To delete a rejection reason, simply click on the trash icon next to the reason.CRR2
  2. A pop-up box will appear asking you to  select the rejection reason you want to remove.
      Screen Shot 2021-11-24 at 11.01.43 AM
  3. Don't forget to click "Save".

Editing Rejection Reasons

  1. If you'd like to edit any of the existing fields, simply click on the rejection reason. CRR4
  2. Don't forget to click "Save" when you're finished.